Low Phone Use
Many organizations maintain large numbers of phones that are used infrequently. For example, schools may have a phone in every classroom and medical practices may have a phone in every exam room, but calls are rarely made or received by those phones. So moving to the Cloud using typical provider pricing is cost-prohibitive.
Our Concurrent Call solution addresses this issue. You may have as many Common Area, Basic, or Desktop phones per concurrent call as you wish. The price per phone is therefore much lower than it would be if purchased as separate services.
Common Area is for break rooms and reception areas. For extension-to-extension dialing only.
Basic is for conference rooms, visitors, and some staff. Includes outbound calling.
Desktop is for most staff, with voicemail and CommPortal. CommPortal enables call management, click to dial, and other time-savers, from a PC desktop or the web.
Concurrent Call also includes one Advanced Auto-Attendant, which includes multiple layers of messaging:
Main greeting: Welcome to XYZ. If you know the extension you wish to reach, enter it at any time. Or press 1 for sales, 2 for support, 3 for the company directory, or 0 for reception.
Next Layer: You have reached the sales department. Press 1 for equipment sales or press 2 for software sales.
Next Layer: You have reached equipment sales. We’re not available right now, but if you’ll leave your name, phone number and a message, we’ll return your call within 24 business hours.