Last May, we announced our transition to Metaswitch, one of the world’s leading softswitch providers. We have deployed Metaswitch in a locally and geographically redundant manner in our Chicago and St. Louis operations centers.

Metaswitch gives our customers access to great new features, including:

  • Simple Management Automatic phone software updates, easy moves, adds, and changes, and a powerful end-user portal
  • Powerful Features Handles NAT issues automatically, provides improved core system redundancy and security
  • Unprecedented Mobility The softphone for desktops and iPhones, iPads, and Android devices switches seamlessly between Wi-Fi and 3G/4G.

Over the holidays, Appia surpassed the 1,000-user milestone. Here is what a few of our Metaswitch customers say:

“We recently ported over an existing customer with 25 lines from our hosted PBX to the Metaswitch. It was a seamless transition.”

“Thank you – we love our new phone system!”

“I’d like to thank you all for getting this implementation done so smoothly and within our almost unrealistic time-frame! I’ll definitely be recommending Appia to other companies.”

To learn more about our voice services powered by Metaswitch, click here.