Reporting on the status of Appia’s network
1:10 PM CT – Inbound and outbound calls to/from numbers on Metaswitch are intermittently failing with a busy signal. Appia Engineering is investigating.
2:15 PM CT – Engineering continues efforts, but inbound and outbound calls are completing at this time. Access to User Portal is currently unavailable due to this event and is being investigated.
4:00 PM CT – Appia Engineering continues repair efforts. Some customers are still experiencing intermittent inbound/outbound call failure.
5:00 PM CT – Some customers are still encountering intermittent call failures. Appia Engineering does not yet have an estimated time to repair but is engaged on the issue.
5:45 PM CT – Appia Engineering has updated – the problem is resolved at this time. Please test incoming & outgoing calls and notify Appia Support, at email@example.com or 877-277-4297 opt 3, if you still experience any issues.