Usage for Hosted PBX and excess usage for SIP packages billed at 1.5 cents per minute to the U.S. and Canada except for destinations in Iowa, South Dakota and the Northwest Territories.

Calling Rates

While most calling destinations present little or no risk, other destinations are targeted by hackers and traffic pumpers who, if successful, can quickly run up thousands of dollars in calling charges.

To protect from these risks, by default we do not allow calling outside the US, Canada, Puerto Rico, and the US Virgin Islands without your request and/or a waiver or a deposit.

We have divided calling destinations into four tiers. Click here to download an Excel file of all the rates. There is one worksheet that shows rates by destination and another that shows rates by tier.

  • Tier 0 – US, Canada, Puerto Rico, US Virgin Islands. Note that there are special rates for all destinations in Canada’s Northwest Territories and the Yukon; see Tier 3.
  • Tier 1 – International low-risk – available on request
  • Tier 2 – International medium-risk – available with a signed Outbound Calling Waiver
  • Tier 3 – International high-risk – available with a signed Outbound Calling Waiver and a deposit.

The destinations and rates shown are subject to change without notice.

Click here to download the Outbound Calling Waiver.

Click here to download our recommendations as to the steps you can take to minimize the risk of fraudulent calling.

For more information about fraud, see: